PRE-ORDER POLICY

Pre-Orders provide our customers the oppurtunity to order merchandise ahead of it’s arrival online so they are able to secure the appropriate size and colour. As merchandise is limited, this is advised to make certain your order is fulfilled.

Pre-Orders can be placed through our online store and require payment in full for merchandise. Delivery schedules are mentioned for each product, though precise delivery dates cannot be guaranteed. An email notification will be sent once dispatch of merchandise occurs.

Please note that delays may occur i.e sourcing the same fabric, shipment held by customs and dates are not guaranteed.

MOIÉST is not held liable for any delays that may occur but we promise we will do everything we can to get your item to you as fast as possible.

Items purchased on pre-order can only be cancelled for a credit notes.

If your order includes multiple items and one is a pre-order item, all items are shipped together. This is because only one lot of shipping is paid at the checkout and this also prevents confusion once the pre-order stock arrives as to what has/hasn’t already been sent. So we suggest placing separate orders if you’d like your other items to be shipped without delay.